Draft — review with counsel before launch
Sub-processors
Effective date: 2026-05-06
Overview
Turetic engages the third parties below to deliver the service. Each is bound by a data-processing agreement and processes personal data only on documented instructions from Turetic. We update this list before adding or removing a sub-processor.
Current sub-processors
| Provider | Purpose | Data processed | Region |
|---|---|---|---|
| Twilio | SMS, WhatsApp Business messaging, and Verify (one-time codes). | Phone numbers, message bodies, delivery metadata. | Global (US-headquartered). |
| Paddle | Subscription billing, tax, and merchant of record. | Billing contact, payment method tokens, invoice history. | Global (US/UK). |
| Resend | Transactional and notification email delivery. | Recipient email, message bodies, delivery metadata. | US. |
| Sentry | Application error tracking and performance monitoring. | Error stack traces, request metadata, anonymised user IDs. | EU/US. |
| PostHog | Product analytics and feature flags. | Anonymised event telemetry, feature usage. | EU. |
| MinIO / S3 host | Object storage for tenant-uploaded files (photos, documents). | Tenant-uploaded file binaries with per-tenant prefix isolation. | Launch region. |
| mail.anubris.com | Outbound SMTP relay for transactional email fallback. | Recipient email, message bodies, delivery metadata. | EU. |
Notification of changes
Material changes to this list are announced at least 30 days in advance via email to account owners on Pro and Enterprise plans. Customers may object to a new sub-processor by contacting [email protected].